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Platform is the administrative area for Whitelabel users, billing, settings, notifications, and operational controls. These pages affect the broader app environment rather than a single day-to-day operator workflow.

What belongs in Platform

Use Platform when you need to manage:
  • platform users and access
  • active sessions and connected users
  • platform billing and subscriptions
  • transactions and payment gateway setup
  • support tickets, notifications, and SEO controls
This section is intended for admins who manage the environment, not just one conversation queue.

Main pages in this section

User and access control

Start with platform users and connected-user visibility when you need to control who can enter or operate the environment.

Billing and payment control

Use plans, subscriptions, transactions, and gateway settings together when reviewing commercial behavior on the platform.

Operational maintenance

Support tickets, notifications, and SEO management should be reviewed regularly as part of platform administration, not only when an issue appears.

Governance guidance

  • Limit platform access to trusted admins.
  • Treat changes in billing, gateway, and settings as controlled actions.
  • Review transaction and subscription history before making commercial adjustments.
  • Keep notifications and SEO settings maintained because they affect broader platform behavior.
Last modified on April 24, 2026