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Email Settings

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Overview

The Email Settings page is used to configure how your platform sends outgoing emails. Instead of traditional SMTP-based email delivery, the platform uses modern email APIs for better reliability, scalability, and deliverability. This page allows you to connect an email service provider and define the sender details used across the platform.
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Important Note

The platform does not support SMTP-based email configuration. Only API-based email providers are supported. This ensures:
  • better email delivery rates
  • improved performance
  • reduced configuration complexity
  • compatibility with modern email infrastructure

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Supported Providers

You can choose from multiple popular email API providers such as:
  • SendGrid
  • Mailgun
  • Brevo (Sendinblue)
  • Postmark
  • AWS SES
  • Zepto
You can select any one provider based on your preference and configure it using the API key provided by that service.
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Why API-Based Email

Using API-based email services is recommended because it provides:
  • faster email delivery
  • better tracking and analytics
  • improved spam handling
  • higher reliability compared to SMTP
This approach ensures that your platform emails reach users consistently.

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What Emails Are Sent

The configured email provider is used for all system-generated emails, including:
  • user registration and OTP verification emails
  • subscription confirmation emails
  • subscription expiry and reminder emails
  • transaction-related emails
  • system notifications and alerts
All these emails depend on proper configuration of this page.

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Configuration Requirement

To enable email functionality, you must:
  • select an email provider
  • add the API key from your provider
  • define sender details such as name and email
Once configured, the platform will use these settings for all outgoing emails.

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What Happens If Not Configured

If email settings are not configured:
  • OTP emails will not be delivered
  • users may not be able to complete registration
  • subscription and transaction emails will fail
  • system notifications will not reach users
This can directly impact platform usability and user experience.
Last modified on April 24, 2026