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Labels help organize and segment contacts into meaningful groups for campaigns, automation, and targeting.
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Overview

The Labels page allows you to:
  • Create and manage labels
  • View all labels in one place
  • Track how many contacts belong to each label
  • Organize contacts into targeted segments

Label Library

This section displays all created labels. Each label includes:
  • Label Name — Identifier for the segment
  • Description — Optional details about the label
  • Contacts Count — Number of contacts assigned
  • Created Date — When the label was created
Use this view to manage and maintain your segmentation structure.

Create Label

Create a new label to organize your contacts.

Fields

  • Label Name — Required field for identifying the label
  • Description — Optional notes about the label

Actions

  • Create — Save the label
  • Cancel — Close without saving

What Labels Are Used For

Labels are commonly used for:
  • Campaign targeting
  • Customer segmentation
  • Workflow automation
  • Grouping users by behavior or category

  1. Create labels based on your use case
  2. Assign labels to contacts
  3. Use labels in filters, campaigns, and automations
  4. Regularly review and clean unused labels

Best Practices

  • Keep label names simple and consistent
  • Avoid creating duplicate or similar labels
  • Use labels for segmentation, not temporary tagging
  • Periodically review label usage

Last modified on April 24, 2026