The Dashboard provides a real-time overview of your workspace activity. It is designed to give quick visibility into messaging performance, system usage, and recent actions — all in one place.
Overview
The page is structured into three main sections:
- Metric Cards (Top Summary)
- Message Analytics
- Recent Activities
All data shown is specific to the selected channel or workspace context.
Metric Cards
The top section displays a grid of summary cards. Each card represents a key metric.
Available Metrics
| Metric | Description |
|---|
| Total Messages | Total number of messages sent and received |
| Today’s Messages | Messages processed today |
| Read Messages | Messages that have been opened/read |
| Failed Messages | Messages that failed delivery |
| Total Contacts | Number of contacts available |
| Total Labels | Labels created for segmentation |
| Total Custom Fields | Custom fields configured |
| Total Automations | Automation workflows created |
| Total Campaigns | Campaigns executed |
| Total Templates | Message templates available |
| Total WhatsApp Flows | Interactive WhatsApp flows |
| Total Tickets | Support or conversation tickets |
Message Analytics
This section shows message trends over time using a line chart.
Features
- Visual trend of message activity
- Tracks:
- Sent messages
- Read messages
- Failed messages
- Time range filters:
Usage
Use this section to:
- Identify peak messaging periods
- Monitor delivery performance
- Track engagement trends
Recent Activities
Displays a timeline of the latest actions performed in the workspace.
Includes
- User actions (login, updates, creation)
- System events
- Timestamp for each activity
This helps in tracking changes and monitoring team activity.
Behavior Notes
- All metrics are dynamically updated based on the active workspace or channel.
- Data refreshes automatically based on system activity.
- Analytics reflect historical trends based on selected filters.
Summary
The Dashboard acts as a central monitoring layer, allowing users to:
- Track messaging performance
- Monitor system usage
- Review recent activity
- Quickly assess overall platform health
Last modified on April 24, 2026
